SYNOVUS Case Study

ReportWORQ Streamlines
Report Distribution for Synovus Bank

smiling woman riding bicycle on path in Illinois

The Challenge

Synovus Bank operates across more than 50 markets with multiple lines of business, requiring the distribution of hundreds of daily and weekly financial reports. This process was entirely manual, taking one employee two full days each week to complete. As Synovus began migrating to a cloud-based financial planning solution, the limitations of their manual reporting process became a clear barrier to efficiency and scalability.

The Solution

Synovus migrated its financial models to the cloud and implemented the latest version of
ReportWORQ. A proof-of-concept quickly demonstrated ReportWORQ’s ability to automate complex reporting workflows. Within one week, Synovus had the system fully operational, delivering reports reliably, securely, and in the preferred format and delivery method for each recipient.

The Benefit

  • Significant Time Savings: Automated report generation and distribution eliminated hours of manual effort each week.
  • Improved Accuracy & Reliability: Reports are now delivered on time, in the correct format, with far less risk of human error.
  • Enhanced Data Security: ReportWORQ ensures each user receives only the data they are authorized to view.
  • Rapid Deployment: Full implementation completed in under a week with immediate impact.
synovus-logo-red

About SYNOVUS

Synovus Bank, a Georgia-chartered, FDIC-insured bank, provides commercial and consumer banking in addition to a full suite of specialized products and services, including wealth services, treasury management, mortgage services, premium finance, asset-based lending, structured lending, capital markets and international banking. Synovus has branches in Georgia, Alabama, Florida, South Carolina and Tennessee. Synovus is a Great Place to Work-Certified Company. Learn more about Synovus at synovus.com.

In 2024, Synovus began migrating its on-premise financial models to a modern, cloud-based budgeting, planning, and re-porting platform. During this transition, the finance team was introduced to the latest version of ReportWORQ and its enhanced automation capabilities.

Recognizing the opportunity to streamline their reporting process, Synovus quickly ad-opted ReportWORQ and had it fully deployed within a week. The solution resulted in an immediate and significant time savings by automating report delivery, ensuring finan-cial leaders received the right reports, on schedule, and in their preferred formats, with minimal manual effort. Since initial adoption, Synovous has deployed ReportWORQ to auto-mate numerous additional reporting needs.

“Implementing ReportWORQ was a game-changer for our finance team. What once took two days of manual work each week is now handled automatically, with greater accuracy and security. The speed at which we were able to deploy—and the immediate impact it delivered—far exceeded our expectations.”

-- Kevin Barney, Officer of Finance, Strategic Finance at Synovus Bank

Products Used:

reportworq-product

Try Out ReportWORQ Automation for Reporting and Delivery

Find out what ReportWORQ can do for your company by getting a demo and a 30-day free trial.